Welcome to New Kamura Sakae Princess Odori, a Place Everyone Can Enjoy with Confidence!

Nestled on the bustling Princess Odori in Sakae, Naka-ku, Nagoya, Neo Public Izakaya New Kamura Gyoza Sakae Princess Odori welcomes you with juicy, hand-wrapped gyoza made daily and a vibrant atmosphere. Our proud menu features signature gyoza specifically crafted to pair with beer, lemon sours, and highballs, alongside specialties like our half-chicken karaage and the all-you-can-eat Moyashida (Moya Jiro) bean sprouts. We've received high praise from returning customers for our attentive service, with comments like The service is so fast, and they ask if you need another drink before your glass is even empty.

Everyone shares the desire to enjoy delicious food without worry. However, for those with food allergies, dining out can sometimes feel a bit daunting. At New Kamura Sakae, we sincerely hope that all our guests can savor our flavors to their heart's content.

In this column, we will introduce the specific measures we take to ensure customers with allergies can dine with us safely and enjoyably. If you're looking for delicious gyoza in Sakae, we hope you'll consider New Kamura.

Easing the Anxiety of Dining Out! New Kamura's Commitment to Addressing Allergies

What's in this dish? Will it be okay? Have you ever felt such questions or anxieties when eating out? For those with food allergies, choosing from a menu requires extra caution. Given our location in Sakae, Naka-ku, Nagoya, many of our guests are visiting for business or tourism, and dining in an unfamiliar place can add to their concerns.

In Japan, the prevalence of food allergies is on the rise. According to a 2021 survey by the Consumer Affairs Agency, about 10% of the population has some form of food allergy. The rate is particularly high in children, reported at about 10% for 0-year-olds and 5-10% for children aged 1-6, leading to concerns about limited dining options. We take this situation seriously and believe it is our mission at Neo Public Izakaya New Kamura Gyoza to create an environment where everyone can eat with confidence.

So, what efforts are we making to be a place where everyone can smile around delicious gyoza? Here, we'll introduce our concrete solutions and our commitment. As Kamura Izakaya in Sakae, we strive to provide a comfortable experience for all our guests.

Concrete Solution 1: Providing Detailed Allergy Information

Sincere Information Disclosure for Every Menu Item

One survey revealed that about 70% of people have felt that allergy information was unclear when dining out. At our restaurant, we strive to provide the most detailed information possible on the 7 specified mandatory allergens (egg, milk, wheat, buckwheat, peanut, shrimp, crab) and the 21 recommended allergens, so that customers can choose their menu items with confidence. We are committed to high transparency so you can enjoy Kamura Gyoza in Sakae without worry.

• Allergy Labeling: Our menu book contains information on major allergens, allowing customers to check for themselves in advance. We endeavor to display information as clearly as possible, not only for our signature Daily Hand-Wrapped Gyoza but also for popular items like our half-chicken karaage and 'Jakkan' Lotus Root.
• Checking with Staff: If you have any questions about items not listed on the menu or require more detailed information, please do not hesitate to ask our staff. Our team members have basic knowledge about allergies and are trained to answer your questions politely. Feel free to inquire about the seasonings used in each of our specialty gyoza, including the Beer Gyoza, Lemon Sour Gyoza, and Highball Gyoza.
• Managing the Latest Information: Allergy information can change due to ingredient procurement or changes in cooking processes. Therefore, we regularly update our information to ensure we are always providing the most current details. As the New Kamura Princess Odori location in Sakae, we are thorough about providing accurate information.

For example, our famous Daily Hand-Wrapped Gyoza uses wheat in its wrappers. The filling for some gyoza varieties may also use seasonings that contain egg. By clearly stating each of these details, we support our customers in making the best choices for themselves. As a Neo Public Izakaya for Gyoza in Sakae, we make every effort to ensure you can dine with peace of mind.

Concrete Solution 2: Consideration and Innovation in Cooking Methods

Individualized Responses and Precautions Where Possible

To provide safe dishes to our customers, we pay close attention throughout the cooking process. While it can be difficult to make everything completely allergen-free, we implement as many measures as we can. For customers seeking delicious gyoza in Sakae, we take various steps in the kitchen to ensure you can enjoy your meal without concern.

• Separating Cooking Utensils: When preparing foods with specific allergens, we take measures to prevent cross-contamination by using separate cooking utensils whenever possible. For example, for a customer with an egg allergy, we will consider using different utensils that have not come into contact with egg, responding flexibly to the situation. We also exercise caution when preparing dishes with different ingredients, such as our Juice-Bursting Gyoza and Swimming Mayonnaise Takoyaki.
• Consideration for Moyashida: Our popular, all-you-can-eat Moyashida (Moya Jiro) uses a special sauce. We can provide detailed information about the allergens contained in this sauce upon request. If you need to avoid a specific allergen, please consult with our staff in advance, and we will consider adjustments where possible. We are especially mindful of this popular dish, as it's a favorite among customers who come for Sakae day drinking or Sakae after-parties.
• Staff Education: We conduct regular training to ensure all staff members understand the importance of allergy accommodation and can respond appropriately to customer requests. Our kitchen staff, in particular, receive detailed guidance on handling allergenic ingredients. We strive to improve our service quality so that customers choose New Kamura not just for great value gyoza in Sakae but as a place they can trust.

However, please understand that we operate in a single kitchen, and like most general restaurants, it is not a dedicated allergen-free environment. Therefore, the possibility of trace amounts of allergens (cross-contamination) cannot be completely eliminated. We ask that customers with severe allergies please consult with our staff in advance. As a public izakaya in the lively Princess Odori area, we will do our utmost to accommodate you.

Concrete Solution 3: Advance Consultation and Smooth Communication

Supporting Peace of Mind with Communication, From Before to During Your Visit

We believe that advance preparation and smooth communication on the day of your visit are essential for customers with allergies to dine with us confidently. We actively encourage an exchange of information so that those searching for recommended gyoza in Sakae can choose our restaurant without anxiety.

• Advance Consultation When Booking: We strongly recommend informing us about any allergies when you make a reservation. Letting us know in advance allows us to prepare more carefully. Please contact us by phone (+81 52-238-0850) or email (s.nishio@lillyholdings.co.jp) with the specific allergens and the severity of your symptoms. This helps guests, including those coming from the Hisaya-Odori area, visit with confidence.
• Final Confirmation on Arrival: When you arrive, our staff will confirm your allergy information again. This is a reflection of our commitment to putting your safety first. If you have any concerns at this time, please feel free to ask about even the smallest detail. We value communication with our customers, even during fast-paced service like our 90-minute all-you-can-drink special.
• Examples of Specific Questions: We welcome specific questions such as, I have an egg allergy. Do you have any dishes without egg? or I'm coming with a friend who has a wheat allergy. What can they eat? We will do our best to respond individually by suggesting alternative menu items or adjusting seasonings. Our staff aims to provide cheerful and positive service while being attentive to your questions.

While our staff is committed to cheerful and positive service, we handle consultations regarding customer allergies with particular care. Through dialogue with you, we strive to provide the best possible dining experience. As a Princess Odori Izakaya in Sakae, we aim to ensure all our customers leave satisfied.

Practical Steps: A Roadmap to Enjoying New Kamura Without Allergy Worries

Now, let's introduce the concrete steps for enjoying delicious gyoza and the lively atmosphere at New Kamura Nagoya without worrying about allergies. You don't have to give up on a delicious experience in the city of Sakae.

1. Step 1: Organize Your Allergy Information Before Visiting
   Having a clear understanding of your own or your companion's allergies (which of the 7 mandatory or 21 recommended allergens, severity of symptoms, etc.) will make consultation smoother. It's helpful to write it down in a memo.
2. Step 2: Contact the Restaurant in Advance
   When making a reservation or before you visit, please inform us of your allergies by phone (+81 52-238-0850) or email (s.nishio@lillyholdings.co.jp). You can also discuss specific menu items. This gives us time to prepare. We especially recommend contacting us early if you plan to visit on a busy weekend.
3. Step 3: Inform the Staff Upon Arrival
   When you arrive, please remind the staff that you have an allergy. This ensures that our team is aware of your situation when you are choosing menu items and placing your order, allowing them to provide appropriate information and advice. Even if you're at the counter, feel free to speak up.
4. Step 4: Carefully Check the Menu and Ask Questions
   While reviewing the allergy information in the menu book, please do not hesitate to ask the staff about any dishes that you are unsure or curious about. Our staff will explain as thoroughly as possible. Be sure to inquire about the daily Seasonal Recommendations each time.
5. Step 5: Enjoy Your Meal!
   Please enjoy the dishes you have chosen with confidence. If anything concerns you during your meal, please let our staff know at any time. We hope you have a wonderful time with our delicious gyoza and drinks in our lively atmosphere.

We believe that by following these steps, we can provide a safer and more comfortable dining experience for you. For instance, one customer told us, I consulted in advance, and they recommended a delicious gyoza without certain seasonings, which I really enjoyed. We will do our utmost to make New Kamura a place you'll want to visit again and again. We await you with the friendly accessibility of a local neighborhood Chinese restaurant in Sakae.

Conclusion: A Smiling Itadakimasu! – The Future of Dining that New Kamura Aims For

Neo Public Izakaya New Kamura Gyoza Sakae Princess Odori is not just a place that serves delicious gyoza and drinks. We sincerely want every single guest who visits to be able to enjoy their meal with complete peace of mind. We constantly strive to be a place in the bustling city of Sakae where anyone can casually stop by and eat delicious food safely.

Our consideration for allergies is one of the most important measures of our service quality. Through detailed information, careful cooking processes, and above all, courteous communication with our customers, we are determined to transform the anxiety of dining out into a feeling of reassurance. In particular, our fast service for the 90-minute all-you-can-drink special and our attentiveness in asking about refills before a glass is empty are part of our daily efforts to reduce any potential stress for our customers and ensure they have a more comfortable time.

On Princess Odori in Sakae, from solo diners who drop in casually to lively groups, we invite you to enjoy our signature hand-wrapped gyoza and specialty drinks to your heart's content in our vibrant space. We will continue to work hard for the smiles that come with your Delicious!. If you have any concerns or requests regarding allergies, please do not hesitate to contact us. We sincerely look forward to welcoming you to New Kamura Sakae!