Welcome to Kamura Izakaya! Overcome Allergy Worries and Enjoy Your Best Night Out

• Gyoza Neo-Tavern New Kamura Sakae Princess O-dori, located on Sakae's Princess O-dori, is loved by many as a 'Neo-Tavern' that merges the lively atmosphere of a traditional izakaya with modern sophistication.

• However, some guests may feel anxious when dining out, wondering, 'Is it safe with my allergies?' or 'What ingredients do they use?' At our restaurant, we prioritize initiatives to ensure such customers can genuinely enjoy their meals with peace of mind.

• We want our guests to spend a delightful time with delicious food and drinks in a vibrant atmosphere. To achieve this, we sincerely address each customer's 'peace of mind.' In this column, we will specifically introduce how Kamura Izakaya approaches allergy responses and caters to our customers.

Kamura Izakaya's Consideration: Turning Dining-Out Worries into Peace of Mind

• 'I want to eat, but I'm worried about allergies...' Addressing such customer concerns is one of the most important challenges for us at Kamura Izakaya. No matter how delicious the food, you cannot enjoy it to the fullest if you can't eat it without worry.

• Especially in the format of a traditional izakaya, many ingredients are used, and cooking processes tend to be complex. However, as 'Gyoza Neo-Tavern New Kamura Sakae Princess O-dori,' we pursue service that prioritizes not only the deliciousness of our food but also the safety of our customers.

• We sincerely listen to customer inquiries and concerns, striving to provide as much information and support as possible. Paying attention to even small details for our customers' smiles – that is what we believe a 'Neo-Tavern' should be.

[Specific Solution 1] Meticulous Consideration Made Possible by Daily Hand-Wrapped Gyoza

• Our signature gyoza is carefully hand-wrapped one by one every day. This 'handmade' process is a crucial point in addressing customer questions about allergies.

• Commitment to Gyoza Ingredients and Information Sharing

  By hand-wrapping, we daily confirm the condition of each ingredient used. If you have an allergy to a specific ingredient, please consult our staff, and we can provide information about the ingredients to the extent possible.

  However, please understand that allergen labeling requires strict management, so we cannot guarantee all information will be provided. Nevertheless, we will respond with sincerity to alleviate your concerns as much as possible.

• Gyoza Dedicated to Drinks and Allergy Information

  Our restaurant also features special gyoza dedicated to specific drinks: gyoza for beer, for lemon sours, and for highballs. These specialized gyoza are crafted with unique flavorings and fillings, each highlighting its distinct character.

  • Gyoza for Beer
  • Gyoza for Lemon Sour
  • Gyoza for Highball

  Having different types of gyoza allows customers to choose what suits them from the options. If you have any concerns about the ingredients of each gyoza, please feel free to ask our staff. We will strive to provide as much specific information as possible to ensure you can order with confidence.

[Specific Solution 2] Sharing Peace of Mind Through Dialogue with Staff

• What 'Gyoza Neo-Tavern New Kamura Sakae Princess O-dori' wants to offer customers is not just delicious food. Our joy comes from guests enjoying themselves to the fullest in a lively and warm atmosphere created by our bright and positive staff.

• Meticulous Service from Trustworthy Staff

  Customers often praise our 'meticulous service, with quick serving speed and staff proactively checking on glasses before they are empty.' This customer-centric approach extends to allergy responses. If you have any concerns, please do not hesitate to speak with our staff.

  Our staff values dialogue with customers. If you have any questions about the food, no matter how small, please ask. We will carefully listen to your situation and respond sincerely to provide as much support as possible.

• Regarding 'Moyashida' (Moyashijiro) – All-You-Can-Eat Bean Sprouts

  Regarding 'Moyashida' (Moyashijiro), our popular all-you-can-eat bean sprouts, please ask our staff if you have any concerns about the seasonings or ingredients used. We will strive to provide the information you need for your peace of mind.

• Request for Advance Contact Before Visiting

  Depending on the type of allergy, advance preparation may be necessary. If you have severe allergies, we recommend contacting us by phone (+81 52-238-0850) before your visit.

  By speaking with us in advance, our restaurant can prepare to welcome you, leading to smoother and more reassuring service.

[Specific Solution 3] Menu Options and Efforts in Information Provision

• At 'New Kamura Sakae,' we offer a variety of dishes besides gyoza, such as half-fried chicken (hanmi-age karaage), lightly fried lotus root, and seasonal recommendations. We spare no effort in providing information to help customers find dishes that suit them from these abundant choices.

• The Joy of Choosing from a Diverse Menu and Our Consideration

  While we offer dishes using various ingredients, it may be difficult to guarantee the complete removal of allergens from all menu items. However, we will listen to your situation and suggest possible alternatives or menus that can be enjoyed relatively safely within our capabilities.

  For example, in addition to gyoza, we have unique à la carte dishes like 'Bakuju Gyoza' (Explosive Juice Gyoza) and 'Swim-in-Mayonnaise Takoyaki.' If you have any questions about each menu item, please ask our staff.

• Understanding Cross-Contamination

  We kindly ask for your understanding that multiple ingredients are handled in the kitchen, and cooking utensils and equipment are shared, so there is a possibility of unintended allergen contamination (cross-contamination).

  While we exercise the utmost care, we ask customers with severe allergies to consider this point and use their discretion. If you have any concerns, please do not hesitate to consult our staff.

Practical Steps to Enjoy Kamura Izakaya with Peace of Mind

• To help you enjoy your stay at Kamura Izakaya to the fullest, here are some practical steps we ask customers with allergies to take:

  1. Advance Contact Before Visiting (Recommended): If you have severe allergies, please call us at +81 52-238-0850 before your visit. This allows our restaurant to prepare for your arrival and provide more attentive service.

  2. Inform Staff Upon Arrival: After being seated upon arrival, first clearly inform your assigned staff member that you have allergies. It's smoother if you state it clearly, such as 'I am allergic to XX' or 'I cannot eat XX.'

  3. Check the Menu and Ask About Concerns: Please look at the menu, and if you have any questions about specific dishes or ingredients, do not hesitate to ask our staff. Our staff will provide information to the extent possible.

  4. Reconfirm Served Dishes: When your food is brought to the table, it's a good habit to reconfirm your order and allergy-related information for peace of mind. If you notice anything concerning, please inform the staff immediately.

  5. Do Not Force Yourself If Unsure: While we make our utmost efforts, we may not be able to accommodate all allergies. If you feel even slightly unsure, please refrain from consuming the dish.

• Through these steps, by cooperating with our customers and staff, we hope to create a wonderful time at 'Gyoza Neo-Tavern New Kamura Sakae Princess O-dori'.

Sakae's Vibrancy with Peace of Mind. We Await You at Kamura Izakaya

• Gyoza Neo-Tavern New Kamura Sakae Princess O-dori, located on Princess O-dori in Sakae, Naka Ward, Nagoya City, boasts juicy gyoza hand-wrapped daily, a speedy 90-minute all-you-can-drink service, and a lively, warm atmosphere created by our bright and positive staff.

• We sincerely wish for customers with allergies to also enjoy their meals to the fullest in this vibrant space. With this in mind, we strive for meticulous service. We promise to sincerely listen to your concerns and provide as much information and support as possible.

• Whether you stop by alone or enjoy a lively time with friends or colleagues, Kamura Izakaya warmly welcomes everyone. If you have concerns about allergies, please feel free to contact us or speak to our staff upon your visit.

• We, the entire staff, sincerely look forward to your visit, offering delicious gyoza, delicious drinks, and above all, the best spice: 'peace of mind.' Why not turn your night in Sakae into the best memory at 'New Kamura Princess O-dori'?